Communication Process
Now your stundents have a safe and comfortable channel of communication with this anonymous tip line. Here's the basic overview of how it works.
Customized tip line to fit your student's needs
First the reporter clicks on the SchoolTipline link from your school's website, taking them to your school's customized SchoolTipline page. Here they are encourage to create a login which would allow them to be notified of important messages or alerts from Administration. If they don't create a login they will still be able to report and take surveys (unless disabled by school). Next, the reporter selects who they want the report to go to (e.g. Administration, counselor, or a teacher they trust) and if they want to remain anonymous or not. The reporter will be reminded to login back in within 24hrs and notified by email if there are follow up questions or changes to the status or priority of the report.
Report Management
The administrators are provided an incident management dashboard. Logging on to their dashboard gives them powerful tools which allows them to review, investigate, and manage reports. From the dashboard, administrators can easily ask the reporter for more information all while maintaining the reporters anonymity.
With SchoolTipline.com administrators can easily view reports, trends and historical data. Administrators can also view the number of reports by incident type and the time it takes to resolve them. SchoolTipline.com provides a central organized system for all incident reports.
